Your ticket system for helpdesk & more
We implement your ticket system with a variety of applications - from the helpdesk / service desk (support ticket system) to task and project management, material and personnel scheduling and more. Elegance that is efficient.
Services
Consulting & conception for your ticket system
Implement ticket system
Integration of your ticket system
Ticketing system: program & expand
Ticketing system in your CI
Ticketing Systems: Maintenance & SLA
More information & services
More than a simple ticketing system.
More about the ticket system and helpdesk.
More about the helpdesk ticket system.
State-of-the-art ticketing system technologies
With convincing technologies to the top helpdesk
We create your top Support ticket system with Request Tracker for Service Desk applications. A seamless integration of the helpdesk software into your IT infrastructure is standard for us: you work effectively through workflows tailored to your needs and the direct connection to your telephone, e-mail, app, web, CRM & ERP systems. Impress customers and employees with agile response times, high service quality and transparency in support. Simply a mutual benefit that increases productivity.
The right ticket system for the right purpose
Our ticketing systems create more than just helpdesk workloads. By inserting and expanding Jira and from third-party systems, we create ticket systems for task planning & management, personnel scheduling, project management, material & time recording, automated payroll accounting and more. Whether stationary applications or dynamic apps - there are no limits to your imagination.
Top Technologies
Jira
Jira provides a wide range of functions, extensibility & functions for dynamic project management. Jira can be extended at will and can therefore be optimized for multiple purposes and environments.
Request Tracker
Request Tracker - an open source solution - can be used for classic Service Desk/Help Desk tasks are applied. It connects ticketing with an e-mail system, allows custom workflows and offers some other advantages and information for account managers.
track it based on Zammad
trackit is based on the open source solution Zammad and can be used for classic Service Desk/Help Desk tasks as well as a ticket system. It enables the integration of existing programs and thus offers an optimal workflow.
How much does your ticketing system cost?
Tell us about your project and we will present you with a non-binding concept and offer for your ticket system.
Tel: 43 1 8698400
Email: office@iphos.com
Company
A strong international company - for the best IT solutions. Iphos IT Solutions offers its customers a full service in the areas of EDV / IT / ITSM, software development & web. – Faster, more cost-efficient & more competent.
IT infrastructure
As a holistic & sustainable service provider, we offer top IT solutions for maintenance, consulting, networks, Exchange, Linux & Windows servers and much more
Software Development
State-of-the-art software development from Vienna: as a sustainable & holistic IT company, we work on your best individual solution in the areas of application development, mobile software development, interface development & database development.
Web development
Web development rethought: We develop intranets & extranets, websites, e-commerce, online tariff calculators, newsletter systems & offer classic services such as SEO, SEM, etc. So that your business runs better.
Iphos IT Solutions GmbH
office@iphos.com
Khekgasse 35, 1230 Vienna, Austria
