IT performance management

What is IT performance management?

IT performance management is a strategy that combines several organizational strategies to manage information technology performance. It involves providing a service level agreement (SLA) to employees, setting aside time for development, monitoring performance and reporting back to the business. Typically, this system is performed by IT operations teams and overseen by a manager.

We provide enterprise-level performance management with data collection and analysis toolkits, which enables IT performance management to deliver a more complete picture of an organization’s performance to help fix performance issues and identify opportunities for learning and performance improvement. The framework is built to support effective performance management while also allowing flexibility to support rapid response to problems.
Our performance management platform leverages agile methodologies to allow employees to deliver value while also developing skills. The framework is designed to support high-quality product development while also providing an environment conducive to learning and performance improvement.
Our IT performance management framework is also adaptive: As IT teams become more mobile, so too do the demands on IT resources. As the demand for cloud computing continues to increase, so too do the demands for flexible organizational approaches.

So what does IT performance management look like at your company?

  • IT performance management is the control of information technology (IT) systems to achieve business objectives.
  • IT performance management is the provision of IT services to meet business objectives.
  • IT performance management is the maintenance of IT performance by monitoring and managing IT performance.

What are the performance management benefits of each performance management system?

  • Benefits accrue to the organization when a system performs as expected.
  • Well, here’s how IT performance management typically looks at your environment:

Performance management framework

The first step toward improving performance is to understand what performance management is. To do this, we turn to performance management frameworks that have been around for years but are getting more attention at the company and industry level.

All-source monitoring

All-source monitoring refers to monitoring multiple systems to ensure that what is happening on those systems is being done correctly.

Concurrent performance monitoring

When IT teams become multi-vendor, so too do the monitoring tools. Monitoring tools help teams find issues that are slowing down the delivery of work and fixing them.

Self-learning performance management

When IT teams become self-learning, so too do the skills of their IT administrators. Self-learning refers to teams that have adopted a more in-depth approach to IT performance management, often through innovative techniques such as agile planning and realignment planning.

Virtualization management

When IT teams become virtualized, so too do the operating systems. Virtualization helps speed response times and cuts down on maintenance.

Data center resource allocation

In IT performance management, resources are allocated to support what is being delivered across the organization. In reality, IT operations teams control the allocation of IT resources, and IT performance management is a good solution for those teams. Our software and hardware related skills include:

  • NetApp performance management
  • AWS performance management
  • IBM performance management

What are the performance management challenges your organization is facing right now?

As performance management becomes more integrated into IT operations, so do the responsibilities and expectations shift.
A lot of organizations facing performance challenges right now are in the software development industry. This is especially also true at consulting and other professional services firms, where knowledge work is offered.
Thus, we advise you to use our IT performance management to overcome the challenges that you and your enterprise / companies face – no matter if these make up software developers, are responsible for traditional products manufacturing, or services industries.

What is performance management for us?

With the development and adaptation of latest / popular methodologies in performance management you may start growing your business with us.
No matter what the problem is, we provide both, a thorough feedback and assessment process to overcome the limits / challenges that you and your people encounter all day, as our director of research noted since our customers expect us to do a good job.
At our company, inexperienced employees and developers are turned into skilled advisers with (security) certificates through structured training. With the expectation of learning and advancement, these employees use software and skills to provide you regular feedback and systems improvement. With the expectation of regular feedback and improvement, our employees get more control, more autonomy and responsibility in their workday. However, that is not in tension to your goals: As a result, you may expect even more performance out of your IT systems and software.
Contact us now if you need IT performance management, or if there is a breakdown in your performance control process, and when there is a lack of skills or resources.

Contact us

Contact us if you are interested in our solutions. One of our employees will evaluate your ideas and provide first consulting. After that, we will send you an offer that is optimized for your specific needs.

Phone: +43 1 8698400



We are a strong international company – to bring the best IT solutions to you. We provide an outstanding full service in the areas of IT, ITSM, software development and web development for our customers.


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Iphos IT Solutions GmbH

Arndtstrasse 89 / Top 22 1120 Vienna, Austria