IT Project Management

IT project management is an integral part of any IT related project. The more complex the project at hand, the more you should rely on professional IT project management (ITPM) processes for achieving your project goal. ITPM ensures that projects are affected in a well-organized and timely fashion. It involves planning, organizing, and controlling to stay accountable. Many IT projects can be challenging and do not go according to plan. Troubleshooting and change management are therefore also important processes in IT project management. ITPM might look like an additional cost factor you can do without. Having successfully implemented thousands of ITSM and software projects for our customer, we can assure you, that it is an essential part of IT projects. An essential part that more often than not determines whether a project can be concluded successfully, in time and on budget, or fail miserably.

Professional IT project management is integral for the successful execution of IT projects.

The elements of professional IT project management as practiced in our IT projects

Initiation phase

This phase is about identifying your project goal and setting up the project. A basic project team is selected. Feasibility studies and risk analysis are conducted in this phase as well.

Planning phase

In this phase the milestones and all the necessary steps and tasks to reach each milestone are mapped out. The project resources are allocated, and the project team set up finalized.

Execution phase

Whether your project is ITSM based or a development project, during the execution phase the project team works on the deliverables. As IT projects can be challenging due to new technologies and unexpected dependencies, our certified project managers frequently review the steps to the milestones agreed upon and adapt the plan where necessary. Clear and effective communication within the project team and with the customer are key in this phase.

Monitoring & controlling

Our IT project managers monitoring and control to keep up with deadlines and make sure to stay within budget. Quality control and risk evaluation are also constants in this phase.

Closing phase

In this phase the project manager together with the customer reviews the project to make sure all the work and deliverables agreed upon have been successfully completed. Documentation is finalized and the project approved by the customer. With this step the project ownership is transferred to operations.

Frequent challenges for IT projects

IT projects often face complex challenges. With proper IT project management processes in place these become a little less challenging.

  • Various stakeholders in the project often have unclear or very different expectations, that might lead to conflicting change requests, and acceptance issues with end users. Clearly defined work packages and excellent communication are key here.
  • The integration of different hardware, networks, and software into the existing systems can bring about unforeseen difficulties that might result in higher costs, delays, or – as worst case – a failed project. A cost-risk analysis and change management help deal with these issues.
  • Rapidly changing technology, can lead to various necessary changes mid-project. These might be “simple” upgrades, or wider ranging adaptions in software or interface development projects. Both will affect budget and timeline.
  • In our global world offices and workspaces often are geographically diverse. Different timezones, culture, and language can prove extremely challenging. Excellent communication and planning skills are important to overcome those difficulties.

The best choice for efficient IT project management

25 years of experience in all things ITSM with hundreds of satisfied customers and thousands of successfully effected IT projects are a good reason to partner up with us. Our experienced and IPMA certified IT technicians constantly strive to stay on top of new developments in information technology and project management. We adhere to the international standard of ITIL based project management processes.

Contact us for questions and quotes on IT project management services

IT project management bases on ITIL standards is an integral part of all IT projects we execute. Our certified IT project managers can support your business with project management support in IT-relates projects effected with other partners as well. If you would like to learn more about our IT project management services, or if you would like to get a cost estimate for a specific IT project, do not hesitate to contact us and we will get back to you asap.


Contact us

Contact us if you are interested in our solutions. One of our employees will evaluate your ideas and provide first consulting. After that, we will send you an offer that is optimized for your specific needs.

Phone: +43 1 8698400



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