IT support and services

Our business-to-business IT support and services include:

  • IT consulting
  • IT support
  • Managed services
  • IT security
  • IT outsourcing
  • IT audit and support
  • Managed IT operations
  • IT supply chain management
  • IT infrastructure management
  • Managed IT software support
  • IT infrastructure management and IT consulting
  • IT infrastructure management
  • IT supply chain management

IT support and services

Our IT support and services include onsite and remote support and support services, troubleshooting, managed services, IT consulting, and support and maintenance services where appropriate. IT support and services, managed services and IT consulting can be performed at any time, onsite or remotely, depending on the additional cost.
IT support and services are managed through a series of business-to-business (B2B) or corporate-to-business (C2B) alliances. These business-to-business alliances provide IT support and services in addition to the standard IT consulting, managed services, onsite support and remote support services.

Business-to-business (B2B) alliances

In addition to the base support and enhanced support services, we provide the opportunity for firms to engage in a business-to-business alliance with us. An alliance may include a corporate IT support team as well as an onsite IT support team. Business-to-business alliances provide an alternative to traditional IT support, support services, and IT consulting where both parties are business owners. These organizations also help businesses reduce IT costs and enhance their productivity.
Business-to-business alliances are typically managed through a business-to-business organization (B2B). B2B organizations typically have a business-to-business support function. This enables the business to communicate directly with its IT support team via telephone or email. Our business-to-business support is also available through web-based support services.
Business-to-business alliances are an efficient and effective way to enhance the efficiency of your IT support team. They also allow you to save money and time by using a remote IT support team instead of relying on your onsite IT support team.

Business-to-business alliances are a great option for small or medium businesses. They allow them to save money on salaries, as well as on employee training, while also gaining a competitive edge in terms of coverage and service levels.
Business-to-business alliances also allow you to save on the costs of hiring an onsite IT support team. In addition, having an onsite support team makes it easier for you to maintain continuous coverage with your business‘ policies and services.
Business-to-business alliances offer several advantages over traditional IT support and support services. They involve no upfront cost and offer a number of benefits, such as:

  • Ability to discuss your IT issues with a professional in a timely manner
  • Ability to reduce your IT costs
  • Increase your productivity
  • Increase your customer engagement
  • Increase your compliance with IT policies and procedures
  • Increase your employee retention
  • Improve your IT supply chain management
  • Get better IT consulting on the fly

The cost of providing onsite IT support and remote support is usually covered by our services policy.

Costs of onsite IT support, remote support, and managed services

Depending on the size and nature of your business, it is possible to cover the costs of your onsite support, managed services, and IT consulting in a monthly fee or in managed services packages. Our organization also offers this service in hours packages for customers.

Onsite IT support and support services

If you’re looking to simplify your IT support policy, then you may be interested in using a company that offers onsite IT support for your business. Onsite IT support is the process of using an expert to assist you in resolving technical issues that may be associated with your business.
In addition to providing assistance with computer problems, onsite IT support is also used to help you make sure that your IT equipment and supplies are in working order. This can be achieved through a variety of means, such as by using an outside IT support company like us, by calling the provided managed services and IT consulting telephone number, or by using the information provided by our personnel in IT consulting and managed services. If you’re having trouble with your computer or device, then you may want to contact an onsite IT support specialist.

Onsite IT support specialists

An onsite IT support specialist is someone who specializes in dealing with problems which may be related to your business. They are usually involved with your IT support department, and they are responsible for resolving such problems.
The person who is responsible for resolving your issues may be an onsite IT support specialist. In addition, he or she may also be responsible for providing you with information on how to best deal with problems, i.e., providing enhanced IT consulting.
Please contact us to learn more about our onsite IT support and remote support services, managed services, and IT consulting services.

Contact us

Contact us if you are interested in our solutions. One of our employees will evaluate your ideas and provide first consulting. After that, we will send you an offer that is optimized for your specific needs.

Phone: +43 1 8698400



We are a strong international company – to bring the best IT solutions to you. We provide an outstanding full service in the areas of IT, ITSM, software development and web development for our customers.


As full service provider and sustainable company, we provide top solutions for maintenance, consulting, networks, Exchange, Linux- & Windows servers, and more.

Software development

State-of-the-Art software development from Vienna: we work on your ideal individual solutions in software, mobile apps, interface- and database development.

Web development

We rethought web development: we offer intranets & extranets, websites, e-commerce platforms, online calculators, newsletter systems and provide classical services like SEO, SEM, and more.

Iphos IT Solutions GmbH

Arndtstrasse 89 / Top 22 1120 Vienna, Austria